Shipping policy
Where will my order send from?
All orders will be shipped from Melbourne, Australia.
What are the shipping options?
All order will be sent via AusPost, including tracking and non-tracking services.
All orders are charging by weight, the website will calculated for you automatically with accurate shipping fee.
Free tracking shipping for all national orders over AUD$75 and all international orders over AUD$150.
*We are not responsible for any missing orders shipped with tracking and without tracking services. Shall you have any issue with missing parcels, please contact your local post office directly.
*Non-tracking service are not available for international orders, not applicable for Europe countries, United States, and United Kingdom due to strict regulations on mail delivery. We suggest orders using tracking service to ensure that your goodies from far are delivered safely and reliably.
When will my order be shipped?
Once your order has been confirmed, please allow 2-5 business days for your order to ship.
When will I receive my order?
These are the estimated delivery dats below.
• Australia: 2-14 days
• International: 2-10 weeks (depends on your location)
Please note that the counting begins when you receive an email confirming dispatch with tracking link to AusPost website.
Will there be any taxes fee charged for international orders?
International orders may require customs fees from your government. It will depend on the country your order is shipping to. All international buyers are responsible for paying VAT or any other customs fees and charges upon receipt of the their package.
Pick-ups
Where can I pick up my order?
Littlory Designs do have a little stall at Rose St Market every weekends, there will be the pick up spot. (address: 60 Rose Street Fitzroy VIC 3065)
When can I pick up?
You will get a notification email once your order is packed and ready for your pickup on that weekend. The pickup time is same as the market time, which is from 10am to 4pm every Saturdays and Sundays. May you have any questions and concerns, don't hesitate to contact me via email/ dm via IG.
What should I do for the pick up?
Once you found my stall, please let me know your name and you will receive your order! And of course, please as well enjoy the shopping at Rose St Market.